Technical Support

I didn’t receive my confirmation email — what now?

Check spam/promotions first, then fill in this form.

I’m not getting your newsletters or emails. How can I fix this?

Check spam, whitelist the sender address, and if all else fails, let us know and we'll help sort it out.

I can’t log in to my account.

Try resetting your password! If that's not the issue, fill out this form for assistance.

Something is wrong with your website, who do I inform?

Please fill out this form. Hopefully someone on our team is capable of fixing it.

I have a compliance/accessibility concern or request.

Please fill out this form. Your request will be prioritised, but if you haven't had a response in 7 days, you can email [e-mail] for an update. (Put ACCESSIBILITY in the subject line. Yes, in all caps like you're yelling.)